We pride ourselves on the personal, client-focused and high-quality service that we provide. We follow the NDIS Practice Standards and Quality Indicators to maintain excellent results for both you and us.
Our disability services have been formed from these Standards, so therefore we believe it is important not only to tailor our services to meet your needs but to provide the highest quality services in cooperation with those Standards so you can truly get the most from So Good Services and know exactly what you can expect from us.
We would like to make a difference in the lives of those with disability and make life easier, fairer and get people involved and participating within their communities.
We will do our best to give you a personal and individualized experience, and you will be treated fairly throughout your time with us, choosing to do the things that are important to you. With your help, we can continuously work to improve our services to meet your needs and goals.
Get to know Us
Welcome to the So Good Services family!
Our Values
Respect
We will listen to you, hear what you say, encourage independence, and respect your decisions, opinions, and views.
Honesty
We will be trustworthy, tell the truth, keep our promise to you, and always provide the highest quality care possible.
Confidentiality
We believe privacy and confidentiality are of the utmost importance for you and the organisation.
Our Mission
To work in partnership with the community business and government to strive for excellence in meeting the holistic needs of our clients through the provision of high-quality supportive, recreational, cultural, sporting and welfare programs.
Individual Outcomes
At So Good Services, you can make your own choices about what you want to do and set your own goals. We will support the choices you make, and during this, we will be there every step of the way to reach that goal.
By working with you independently, we can assist you in reaching your goals, and we will offer guidance to help you recognise your strengths and weaknesses so you may learn and develop skills to help you achieve those goals and set even more.
By recognising where you need extra support, we can communicate with other services if that is what you need to reach your goal.
We will respect your right to seek support from others, whether that is your family, friends, or an advocate of your choice.
At So Good Services, we will work fairly with you as an individual regardless of age, gender, cultural background or sexuality.
Our Advocacy
So Good Services fully supports your right to have independent advocates support you in your interactions with us. If you’d like help finding an independent advocate, speak to one of our staff.
Alternatively, you can use the Disability Advocacy Finder, which is available online below.